TERMS AND CONDITIONS

OBJECT

The following are the terms and conditions governing the relationship between you (the Client) and SOLUPARTES Mexican company incorporated in accordance with national legislation and domiciled at Av. Moctezuma # 5320 Int. 301, Col. Villa Puerta del Sol , Zapopan, Jalisco.

The present terms govern the access, navigation and use of the website owned by SOLUPARTES: http://www.solupartes.com.mx / (PORTAL), the Client acknowledges that he has read, understood, and expresses his will to be bound in These terms and comply with all applicable laws and regulations. If you do not accept these terms you must refrain from using this PORTAL, its services and products.

The information and contents published in this PORTAL correspond to the products and services offered by SOLUPARTES, to its Customers and there is the possibility of its acquisition and contracting through it, so the content and use of this WEB is reserved Solely and exclusively to the public over 18 years, located in the territory of the Mexican Republic.

PURCHASE POLICY

Products

The information, photographs, characteristics, marks, distinctive signs and trade names shown on the PORTAL about the products are displayed in order to guide the customer in their purchase. The company SOLUPARTES, is solely responsible for those discrepancies, between the information shown and the product purchased, that affect the use of a product.

The use of products purchased on our site is solely the responsibility of the customer. SOLUPARTES will not be responsible for any event arising from the use of the products purchased in this PORTAL.

Prices

The prices shown on the PORTAL are in Mexican currency and may change without notice. They also include VAT, but not the shipping costs of the products.

SOLUPARTES reserves the right to modify the specifications and prices of its products, without prior notice to the consumer.

The calculation of VAT will be made at the time of each purchase and the payment for shipping costs will be the one that corresponds according to the cost established by the fletera and / or parcel that was chosen at the time of purchase.

* The delivery time starts to run after SOLUPARTES receives the verification of the corresponding payment.

When making a purchase in the PORTAL, you expressly accept the charge that corresponds to you for sending your purchase.

Payments

The customer must pay to purchase a product the full price, including VAT and shipping costs, the final purchase amount will be sent by e-mail in the quotation format, for authorization and payment.

Said payment may be made by deposit or bank transfer, to the account data indicated by SOLUPARTES at the time of purchase.

SOLUPARTES is not responsible for any charges made for errors or negligence of the client when using the Services offered through the PORTAL.

Merchandise delivery

In order to be able to deliver home delivery to customers who placed their order via the Web or by e-mail, we invariably require that the following steps be taken into account:

1. The client must present the signed voucher, or transfer copy.
2. The Client must present a copy of the IFE (on both sides).

Note: The delivery will be made only to the account holder, or failing that, showing a power of attorney where the rights to collect your order are transferred.

Returns & Warranty

For any of the cases provided here, the return shipping costs are borne by the customer, and it is essential to submit the original purchase invoice.

SOLUPARTES, manages the return of products in 3 modalities:

1. Return: It is the delivery to the seller of a purchase by decision of the customer.
2. Changes: It is the exchange of merchandise for another due to mistakes when ordering, filling, or being badly packed.
3. Guarantees: It is the return that is done when the merchandise has a defect.

Returns

It is presented when the customer decides not to keep the goods purchased and delivery to the seller, the price will not be returned in cash, only changes of merchandise will be made, when the reason for their return is justified.

In order for the return to take place, the original invoice and the packaging must be delivered, as well as all the accessories that came with the merchandise in perfect condition, as delivered.

The return does not apply when used parts.

Changes

It is presented when the merchandise that the customer acquires does not correspond to the one that he really needed.

To make the change of piece or merchandise, it is important to carry all the data of the merchandise sought and the vehicle to which it corresponds. In case of difference in favor of the customer, the cash refund will be made, otherwise, the customer must cover the difference corresponding to the moment of the change.

In order for the change to take place, the original invoice and packaging must be delivered, as well as all the accessories that came with the merchandise, in perfect condition, as delivered.

Warranty

All our products in new parts and pieces are guaranteed by the manufacturer.

In all cases, the physical change will be made for identical new merchandise, if the customer opts for the return, it will be done as long as the customer complies with all the policies described above and only for the cost of the piece / merchandise.

Not applicable for labor, shipping, or other expenses related to the change of part. Cases in which the warranty does not apply:

• Parts struck during installation or uninstallation (dents by blows, hammering, accidents.)
• Welded parts.
• Use of improper tools in your installation.
• Installation on cars other than the original application.
• Adaptations of any kind.
• Premature wear attributable to lack of maintenance or previous vehicle failures.
• There are no guarantees on electrical parts.

* The warranty for used parts is 5 days for any changes.

CONTENTS

LIMITATION OF LIABILITY

SOLUPARTES is not responsible for damages of any kind, whether derived directly or indirectly from the use of this PORTAL, information and contents.

Likewise, it is not responsible for damages caused by viruses that may infect computers or other property of the Client due to access directly or sent through a link or link of this PORTAL, for the transfer of contents, information, data, materials , Text, images, videos to your computer.

COPYRIGHT AND INDUSTRIAL PROPERTY

SOLUPARTES is the author, owner or owner of all rights to the content and design of the PORTAL and, in particular, is the owner of photographs, images, texts, logos, designs, trademarks, trade names and data included therein. And so it is reported, such rights are protected by national and international legislation in the matter.

It is expressly forbidden the total or partial reproduction of any content of the PORTAL, without the express prior written consent of SOLUPARTES. Likewise, any copy, reproduction, adaptation, modification, distribution, or any action that implies a violation of the national and / or international legislation of the matter is prohibited.